1. Shipping Methods & Delivery Times
We offer multiple shipping methods to accommodate your needs:
- Standard Shipping: 7-10 business days.
- Expedited Shipping: 5-7 business days for delivery.(time varies by location).
Delivery times depend on your location and selected shipping method.
2. Delivery Areas
We ship to numerous countries worldwide. Please ensure your shipping address and recipient information are accurate to avoid delays.
3. Order Processing
All orders are processed within 1-2 business days. Once processed, you will receive a confirmation email with tracking details.
4. Shipping Costs
Shipping costs are calculated at checkout based on your selected shipping method and destination.
Look out for promotional offers, including free shipping on eligible orders.
5. Shipping Restrictions
Some products may be subject to shipping restrictions due to size, weight, or destination-specific regulations. Any applicable restrictions will be indicated at checkout.
6. Lost or Damaged Packages
We take great care in packaging orders securely. However, if your package is lost or damaged, please follow these steps:
- Contact our customer service team immediately.
- Provide your order number and relevant details.
- We will assist in resolving the issue with the carrier and arrange for a replacement or refund where applicable.
7.Duties & Taxes
Dopesplay prepays import duties and taxes for most international shipments, so there are no additional charges when your shipment arrives. If you are asked to pay import duties before you receive your package, please pay in advance and request a refund from our team.
Note: Due to local policies in the region/country, the customs duties and taxes in the region need to be borne by the customer.
- Argentina
- Egypt
- Chile
- India
- Portugal
- Serbia
- Kazakhstan
- Vietnam
- Algeria
- Malta
- Bangladesh
- Mauritania
8. Contact Us
For any shipping-related inquiries, please reach out to our customer service team. We are committed to providing you with excellent support.
Email: support1@dopesplay.com
Thank you for choosing Dopesplay Store. We appreciate your business and strive to ensure timely and reliable deliveries.