Shipping Policy

1. Shipping Methods & Delivery Times

We offer multiple shipping methods to accommodate your needs:

Standard Shipping

5-8 business days.

Expedited Shipping

3-5 business days (time varies by location).

Delivery times depend on your location and selected shipping method.

2. Order Processing

All orders are processed within 1-2 business days. Once processed, you will receive a confirmation email with tracking details.

3. Delivery Areas

We ship to numerous countries worldwide. Please ensure your shipping address and recipient information are accurate to avoid delays.

4. Free Delivery Areas

America

United States Canada Mexico

Oceania

Australia New Zealand

Europe

Austria Belgium Bulgaria Croatia Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Poland Portugal Romania Slovakia Slovenia Spain Sweden

Asia

Bahrain Israel Japan Kuwait Malaysia Oman Philippines Qatar Saudi Arabia Singapore South Korea Sri Lanka Thailand Vietnam Hong Kong Macao Taiwan

5. Duties & Taxes

Dopesplay Store prepays import duties and taxes for most international shipments, so there are no additional charges when your shipment arrives. If you are asked to pay import duties before you receive your package, please pay in advance and request a refund from our team.

Note: Due to local policies in the region/country, the customs duties and taxes in the region need to be borne by the customer.

Bolivia Chile Colombia Costa Rica Egypt Ecuador Ghana Honduras India Indonesia Israel Kenya Monaco Nigeria Norway Pakistan Panama Paraguay Peru Serbia South Africa Suriname Switzerland Uruguay

6. Lost or Damaged Packages

We take great care in packaging orders securely. However, if your package is lost or damaged, please follow these steps:

  • Contact our customer service team immediately.
  • Provide your order number and relevant details.
  • We will assist in resolving the issue with the carrier and arrange for a replacement or refund where applicable.

7. Contact Us

For any shipping-related inquiries, please reach out to our customer service team. We are committed to providing you with excellent support.

Email: support1@dopesplay.com

Thank you for choosing Dopesplay Store. We appreciate your business and strive to ensure timely and reliable deliveries.